24 HR SUPPORT ☎️💬

Delivery

Our response to COVID-19 pandemic

All orders are being sent super fast as usual and our 24 hour customer service staff are on hand for any questions you may have. Stay safe!

How long does shipping take?

All our orders come with free delivery as standard to Australia.

Our Australia delivery times are valid if your order is placed before 2:30pm (AEDT) for standard priority mail and EXPRESS mail. If your order is placed after 2:30 PM AEDT, please allow one more working day for us to process it.

🇦🇺 Australia & 🇳🇿 New Zealand

Shipped from our office in Sydney using Australia Post

Shipping type Shipping times Document bag Gift set
Standard Priority 1 1-4 business days 2 Free Free
Express Tracked 1-2 business days $8.95 $12.95
New Zealand Post 3-7 business days 10.95 NZD 17.95 NZD

Notes:

  1. Orders containing a gift set benefit from free tracked delivery. Your order tracking URL will be sent once the order is shipped.

  2. Vast majority of orders to NSW and Victoria addresses arrive within 2 days (excl. Sunday).

Shipping abroad

🇺🇸 United States

Shipped from our California-based office using USPS or UPS. Tracking codes are provided for all orders.

Shipping type Shipping times Document bag Gift set
USPS Tracked 1-4 business days Free n/a
USPS Priority Tracked 1-3 business days n/a Free
UPS 2nd Day Air® 1-2 business days $24.95 $37.95

🇬🇧 United Kingdom

Shipped from our UK-based office using Royal Mail 1st Class & Next Day. Tracking codes are provided for all orders.

Shipping type Shipping times Document bag Gift set
Royal Mail 1st Class 1-3 business days Free Free
Royal Mail Next day delivery Next working day $12.99 $15.99

🇨🇦 Canada shipping times

Shipped by tracked delivery service from our Toronto-based office. Tracking codes are provided once the order is shipped.

Shipping type Shipping times Document bag Gift set
Standard 1-7 business days* Free Free
Express Shipping 1-2 business days $14.99 $21.99

*Note: standard orders usually arrive

  • the next working day to Toronto and surrounding areas
  • between 2-3 working days to Ottawa, Montreal and Quebec City

🇨🇳 Mainland China

Shipped tracked from our China-based office. Tracking codes are provided for all orders.

Shipping type Shipping times Document bag Gift set
SF Express (顺丰速运) 1-4 business days $14.99 $27.99

🇪🇺 European Union

Priority shipping with one of our delivery partners best suited for your destination. Tracking codes are provided with all orders.

Shipping type Shipping times Document bag Gift set
Priority Tracked 3-7 business days Free Free

🌎 Rest of the world

Priority shipping with one of our delivery partners best suited for your destination. Tracking codes are provided with all orders.

Shipping type Shipping times Document bag Gift set
International Priority Tracked 5-12 business days $7.49 $14.99

See what our customers are writing about us