How long does shipping take?
All our orders come with free delivery as standard to Australia.
Our Australia delivery times are valid if your order is placed before 2:30pm (AEDT) for standard priority mail and EXPRESS mail. If your order is placed after 2:30 PM AEDT, please allow one more working day for us to process it.
🇦🇺 Australia & 🇳🇿 New Zealand
Shipped from our office in Sydney using Australia Post
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| Standard Priority 1 | 1-4 business days 2 | Free | Free |
| Express Tracked | 1-2 business days | $8.95 | $12.95 |
| New Zealand Post | 3-7 business days | 10.95 NZD | 17.95 NZD |
Notes:
- Orders containing a gift set benefit from free tracked delivery. Your order tracking URL will be sent once the order is shipped.
- Vast majority of orders to NSW and Victoria addresses arrive within 2 days (excl. Sunday).
Shipping abroad
🇺🇸 United States
Shipped from our California-based office using USPS or UPS. Tracking codes are provided for all orders.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| USPS Tracked | 1-4 business days | Free | n/a |
| USPS Priority Tracked | 1-3 business days | n/a | Free |
| UPS 2nd Day Air® | 1-2 business days | $24.95 | $37.95 |
🇬🇧 United Kingdom
Shipped from our UK-based office using Royal Mail 1st Class & Next Day. Tracking codes are provided for all orders.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| Royal Mail 1st Class | 1-3 business days | Free | Free |
| Royal Mail Next day delivery | Next working day | $12.99 | $15.99 |
🇨🇦 Canada shipping times
Shipped by tracked delivery service from our Toronto-based office. Tracking codes are provided once the order is shipped.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| Standard | 1-7 business days* | Free | Free |
| Express Shipping | 1-2 business days | $14.99 | $21.99 |
*Note: standard orders usually arrive
- the next working day to Toronto and surrounding areas
- between 2-3 working days to Ottawa, Montreal and Quebec City
🇨🇳 Mainland China
Shipped tracked from our China-based office. Tracking codes are provided for all orders.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| SF Express (顺丰速运) | 1-4 business days | $14.99 | $27.99 |
🇪🇺 European Union
Priority shipping with one of our delivery partners best suited for your destination. Tracking codes are provided with all orders.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| Priority Tracked | 3-7 business days | Free | Free |
🌎 Rest of the world
Priority shipping with one of our delivery partners best suited for your destination. Tracking codes are provided with all orders.
| Shipping type | Shipping times | Document bag | Gift set |
|---|---|---|---|
| International Priority Tracked | 5-12 business days | $7.49 | $14.99 |